FAQ

• Where are your lights designed and made?

Sputniklights is a Swedish lighting brand. Our collections are developed and curated in Sweden and handcrafted in collaboration with skilled production partners in India who specialize in traditional brasswork.

• Can the size and overall height be customized?

Yes. Most fixtures can be customized to suit your room and ceiling height. Please send us your required total height, measured from the ceiling to the lowest point of the fixture, before ordering or leave the measurement in the personalization box.

• Which finish should I choose?

Our most popular finishes include raw brass, brushed brass, polished brass, antique brass, blackened brass and polished or brushed chrome. Please note that handmade finishes may show subtle variations, making every fixture unique. Contact us if you would like help choosing a finish.

• Will raw brass change over time?

Yes. Unlacquered raw brass naturally develops a darker patina over time. This is part of the material’s character. It can be polished to restore a brighter appearance if preferred.

• Are the lights compatible with my country’s electrical system?

Yes. We prepare each fixture for its destination. Depending on the model and delivery country, the light will be supplied with suitable E12, E14, E26, E27 or G9 lamp holders. Please contact us if you are unsure which version you need.

• Are light bulbs included?

Light bulbs are not included unless specifically stated in the listing. We generally recommend dimmable LED bulbs. The required bulb type and maximum wattage are shown in each product description.

• Can the lights be installed on a sloped ceiling?

Many of our fixtures can be adapted for sloped ceilings. Please contact us before ordering and include a photo or the approximate ceiling angle so we can confirm the best solution.

• Do you accept custom orders?

Yes. We welcome custom requests. Many designs can be adjusted in size, height, finish, number of arms, shade colour or globe configuration. Send us your measurements, inspiration and delivery country for a quotation.

• Do you offer free worldwide shipping?

Yes, we offer free worldwide shipping. Any customs duties, import taxes or local handling charges that may apply are determined by the destination country and are the buyer’s responsibility unless Etsy states otherwise at checkout.

• What happens if my order arrives damaged?

Please contact us through contact us form as soon as possible and include photographs of the packaging, shipping label and damaged item. Keep all packaging until the case has been resolved. We will help arrange the appropriate replacement or solution.